Customer Satisfaction

We have years of experience conducting customer satisfaction and service surveys on behalf of clients.

A variety of methodologies can be utilised including, telephone interviews (CATI), online research, depth interviews, focus groups with customers, and postal surveys.

We’ve conducted customer satisfaction work for retailers, utilities companies, and schools, and have also dealt with sensitive topics such as personal banking.

Interested in learning more?

Customer satisfaction surveys aid businesses in comprehending and leveraging the customer’s feedback to ensure ongoing growth. Our + 3 million consumers are highly motivated and available.

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