Image of businesswoman in a white shirt participating in a team meeting, smiling and speaking while using a tablet. Seated at a conference table with colleagues, suggesting a collaborative or planning session

Verification and Compliance

Verification and compliance are fundamental to how we collect B2B data. All respondents are recruited through controlled, invite-only processes and verified using multiple methods to ensure professional relevance, authenticity and data integrity.

Our approach combines rigorous respondent verification with strict data protection, regulatory compliance and internationally recognised standards. This ensures that B2B data is collected responsibly, securely and in line with European legal and ethical requirements.

Get started

Our five focus areas

To protect data quality and respondent integrity, Norstat applies a multi-layer verification framework across all B2B respondent sources. Verification methods are selected based on channel, audience and risk profile, ensuring that professional relevance and authenticity are confirmed before participation.

The following verification methods form the foundation of our approach:

  1. Invite-only recruitment
  2. Professional email verification
  3. Professional network verification
  4. Identity and payment validation
  5. Enhanced identity checks when required
  6. Continuous monitoring during data collection

All verification methods operate within a strict compliance framework, aligned with ISO 20252, ISO 27001 and GDPR, ensuring secure, responsible and auditable B2B data collection.

The reliable choice

Norstat operates according to internationally recognised standards for market and social research and information security. Our processes are aligned with ISO 20252 and ISO 27001, ensuring structured quality management, secure information handling and consistent execution across markets.

All personal data is processed in line with GDPR requirements. Clear separation between data controller and data processor roles ensures transparency, accountability and lawful data handling throughout the data collection lifecycle.

This framework provides a reliable and auditable foundation for B2B data collection, giving clients confidence that data is collected responsibly, securely and to a consistently high standard.

Our B2B verification framework

All B2B respondents are recruited through invite-only processes and verified using multiple methods to confirm professional relevance, authenticity and data integrity. Verification is applied before and during data collection to ensure consistent quality across all channels.

Invite-only recruitment

Professional email verification

Professional network verification

Bank account validation

Enhanced identity verification

Featured articles

Why invite-only recruitment is essential for B2B data quality

Open access may work for consumer surveys, but it introduces significant risk in B2B data collection. This article explains why invite-only recruitment is critical for professional audiences, and why it is a foundational requirement for reliable B2B data.

Read more

How multi-layer verification protects B2B data integrity

B2B verification does not rely on a single check. This article outlines how professional email validation, LinkedIn verification, bank account checks and enhanced identity controls work together to confirm respondent authenticity before and during data collection.

Read more

From GDPR to ISO: what compliance really means in B2B

Compliance goes beyond meeting legal requirements. This article explains how GDPR, ISO 20252 and ISO 27001 shape responsible B2B data collection, including data hosting in the EU, controller-processor separation and respondent rights.

Read more

Learn more about our verification and compliance approach

If you would like to understand how our invite-only recruitment, multi-layer verification and compliance framework support reliable B2B data collection, our team is happy to help.

Contact us